Our veterinary team
welcomes you and your pet!
We provide veterinary care to pets in the Bay Area
Our veterinarian and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!
To get started, we invite you to check out our About us section and contact our veterinary team if you have questions, or simply schedule an appointment or tour our clinic
We look forward to meeting you and your pets!
Price Matching policy
At LivWell Pet Care, we offer price matching to help ensure that you receive the best value for your pet’s care. To qualify for a price match, please provide proof of the competitor’s pricing, including a screenshot of the item in the cart with shipping costs included.
To be eligible for the price match, please present this information for the recommended prescription at the time of purchase.
Thank you for trusting us with your pet’s wellness care and for supporting our mission.
Walk In policy
At LivWell Pet Care, we prioritize scheduled appointments to ensure timely and efficient service. While we typically do not accept walk-ins, same-day appointments may be accommodated based on availability. To minimize lobby traffic and reduce stress for your pet, we kindly ask that all same-day or walk-in clients remain in their vehicles until an exam room is ready.
Sick Pets (Respiratory/Diarrhea) policy
In response to recent outbreaks of Parvovirus and Canine Influenza in the Tampa Bay area, we kindly ask that any pets displaying symptoms such as coughing, sneezing, or other signs of respiratory illness remain in your vehicle upon arrival. Any canine pets that are unvaccinated and displaying signs of diarrhea and lethargy please remain in your vehicle upon arrival with a fecal sample ready. Please call the clinic when you arrive, and our team will assess the situation. Depending on the severity of the condition, your pet’s exam may be conducted either in your vehicle or in a designated treatment area to minimize the risk of spreading infections within the clinic.
We greatly appreciate your cooperation as we work to safeguard the health and safety of all our patients and staff.
No Show, Late Arrival, and Deposit Policy
At LivWell Pet Care, we understand that life can be unpredictable. However, as a small business, every appointment is vital to our ability to provide affordable and accessible care to all pets. To ensure fairness and accommodate all of our clients, the following policies have been implemented due to an increase in missed appointments and late arrivals.
1. No Show Policy
If you miss two appointments without notifying us in advance (No Call, No Show), a non-refundable $25 No Show Fee must be paid before scheduling any future appointments.
2. Late Arrival Policy
If you arrive more than 15 minutes after your scheduled appointment time on two occasions, a non-refundable $25 Late Arrival Fee will need to be paid prior to scheduling any future visits.
3. Deposit Policy
To secure your future appointments, a $25 deposit per pet is required. This deposit will be applied toward the cost of your visit at the time of checkout.
We hope these policies will help foster an environment where everyone’s time is valued and respected. Thank you for your understanding and cooperation in helping us provide the best care for all pets.